Ads for Harvard Pilgrim Health Care in Manchester, NH
The Future of Telehealth Following COVID-19 Here in New Hampshire, telehealth has moved front and center when it comes to health trends as a viable method of helping consumers access and receive certain health support. Its widespread adoption across our local communities suggests it is here to stay. Here are three ways telehealth could impact the consumer experience, and the health market, post-pandemic: 1. Increasing primary care access and adoption Building and maintaining a patient-doctor relationship can have long-term benefits, particularly with chronic illness. Yet a poll by the Kaiser Family Foundation found that 45% of individuals, aged 18 to 29, said they did not have a PCP. Telehealth previously faced many barriers, but with a rapid rise in demand during quarantine, health systems and insurers took fast action. Now, a face-to-face office visit is no longer required for many of the preventive care services accessed through a PCP. What’s more, today 35% of doctor visits in New Hampshire have shifted from in-person to telehealth. With Harvard Pilgrim Health Care’s SimplyVirtual plan, members can engage with PCPs and a dedicated care team through video, voice and in-app messaging via the Doctor On Demand digital platform on their smartphone or computer, 24/7. “At Doctor On Demand, we’ve reimagined the virtual primary care experience into one where patients can receive a wide range of high-quality preventative care services from the comfort and safety of their own homes.” —Robin Glass, president, Doctor On Demand 2. Helping to meet the increased demand for behavioral health care According to a report by the Association for American Medical Colleges (AAMC), the U.S. is currently facing a physician workforce shortage, a challenge that is only expected to increase in the years to come. The flexibility of telehealth creates new opportunities for doctors to connect with and assist more patients they wouldn’t otherwise be able to accommodate with in-office visits. Telehealth also provides an opportunity for busy mental health professionals to meet growing demands. Various online therapy apps and text-based counseling tools like Talkspace and Sanvello are helping behavioral health care become more widely accessible. 3. Restoring care opportunities for remote areas Prior to the pandemic, 80% of rural America was medically underserved and rural hospitals were closing at an increased rate, according to federal estimates. A fortunate outcome of the pandemic was much-needed financial aid and grants to help with challenges in infrastructure and technology. Now, remote areas can better meet patient demands, renew their focus on telehealth services and restore access to care for the long term. Check out 10 ways you can use telehealth today: 1. Discuss symptoms 2. Manage urinary tract infections (UTIs) and yeast infections 3. Get help managing migraines 4. Refill allergy prescriptions (such as epinephrine autoinjectors) 5. Refill birth control prescriptions 6. Check in with your doctor to manage a chronic illness 7. Ask about medications 8. Consult with a lactation specialist after giving birth 9. Get support for recovery from addiction 10. Speak with a mental or behavioral health professional Not sure whether your provider offers telehealth services? Many states have asked health plans to extend their coverage and access for their members. Visit HarvardPilgrim.org to see how Harvard Pilgrim is handling coverage.
Jul 13, 2021.
Harvard Pilgrim Health Care Health Insurance Ads from NH Business Review